DELIVERY POLICY

Due to the complicated situation of the Covid-19 epidemic, www.Ash.vn  would like to inform our customers that the delivery schedule is updated as follows: 

1. Hung Yen Province: 

2. Bac Ninh Province: The entire province except Bac Ninh City 
3. Bac Giang Province: The whole province except Bac Giang City 
4. Nam Dinh Province: 

5. Thai Nguyen Province: Duong Thanh Commune - Phu Binh District 
6. Lang Son Province: Huu Lung District

II.Extended delivery time:

The provinces of Thai Binh, Bac Ninh, Vinh Phuc, Ha Nam, Yen Bai, Hoa Binh, Quang Ngai, Hanoi, Bac Giang, Da Nang, Quang Binh, Quang Tri, Thua Thien Hue, Quang Nam , Long An: currently applying social distancing, the delivery time will be longer than 1-4 days.

* For other localities with epidemics other than those listed above, the delivery time may be longer depending on the actual situation. We will try our best to deliver the order to you as soon as possible as soon as conditions allow.

www.Ash.vn would like to thank you for your understanding.  

1. DELIVERY SCOPE OF DELIVERY/

www.Ash.vn serves delivery to customers nationwide, except for the following areas:

(*) In cases where there is an outbreak of an epidemic or in case of force majeure at the time of arising according to the regulations of the state management agency in the delivery area, it may change according to the provisions of the law. According to regulations of state management agencies arising in this area, www.Ash.vn has the right to refuse delivery.

(*) Orders will be delivered to the customer's door, except for the following cases: limited access to office areas, apartment/high rise buildings (only for delivery at foot of buildings) or inside restricted areas (military areas, borders, …).

1. REGULATIONS FOR INSPECTION OF GOODS ON DELIVERY

In order to meet the needs and protect the interests of customers when using the service, we implement a policy to support viewing and checking of goods upon delivery. Upon receipt, the customer must make a preliminary check and sign the co-inspection record (if any). When receiving the goods from the forwarder, the Customer can unseal the box of www.Ash.vn to check the goods (quantity, color, condition, type, size...).

Note: testing will no include trial use and deep testing product defect details.

If the forwarder does not perform the co-check, the customer can refuse to receive the product at that time.

Customers make the most of the above benefits before receiving the goods to get the best support in all situations if a request for return or exchange arises.

III. DELIVERY TIMES

Delivery service time:

Delivery service during office hours from Monday to Saturday (except Sunday and public holidays, Tet).

(**) Details of inner city and suburbs: depending on each transportation service provider, there will be different ways of dividing inner city and suburb

In Hanoi:

In City. Ho Chi Minh:

In other provinces and cities: depends on the scope of the delivery unit.

1. DELIVERY CHARGES

- For orders with large purchase value more than or equal to 4,000,000VND in 01 purchase invoice( not cumulative), www.Ash.vn applies free shipping policy.

- For orders with value under 4,000,000VND, we apply the same shipping price as follows :